---
title: Setting Up A Supervisor Role
description: How to add supervisors to the system and get staff to report to them. How to assign assets to asset managers.
---

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# Setting Up A Supervisor Role

## How to add supervisors to the system and get staff to report to them.

### Creating the Supervisor User

To create a supervisor in the system:

1. Go to the **Setup Menu** and select **Users**.
2. Select **Create New User**.
3. After entering the name and contact information, select **Yes** for **Is Staff Supervisor or Asset Manager**.
4. Select **Supervisor** for the role.
5. Create a password for the individual.
6. Click **Add User.**

**![Settting Up Supervisor 1](https://knowledgebase.productiveparks.com/hs-fs/hubfs/Settting%20Up%20Supervisor%201.png?width=569&height=456&name=Settting%20Up%20Supervisor%201.png)**

#### Making an Existing User a Supervisor

Change an existing user to a supervisor:

1. Go to the **Setup Menu** and **Users**.
2. Choose the appropriate staff.
3. Select **Yes** for **Is Supervisor or Asset Manager**.
4. Click the **Add New Security Role** button.
5. Choose **Supervisor** from the dropdown menu and click **Add Role**.
6. Click **Update User**.

![Add New Role](https://knowledgebase.productiveparks.com/hs-fs/hubfs/Add%20New%20Role.png?width=473&height=270&name=Add%20New%20Role.png)

### Adding Assets and Staff that Report to the Supervisor

Supervisors need to be added as supervisors or asset managers in order to assign tasks to staff and receive work requests for assets they manage.

A system administrator can set up who reports to a supervisor and what assets they manage.

#### Adding a Supervisor to Existing Users

To add an existing staff that reports to the supervisor:

1. Go to the **Setup Menu** and choose **Users**.
2. Select the staff you want to report to the supervisor.
3. Click **Add Supervisor**.
4. Choose the appropriate supervisor and click **Add Supervisor**.

![Setting up supervisor 2](https://knowledgebase.productiveparks.com/hs-fs/hubfs/Setting%20up%20supervisor%202.png?width=394&height=285&name=Setting%20up%20supervisor%202.png)

A user can report to multiple supervisors or administrators if necessary.

#### Adding a Supervisor to New Users

When [creating a new user](https://knowledgebase.productiveparks.com/knowledge/creating-and-editing-users?hsLang=en), choose a supervisor from the **Supervisor** dropdown menu.

![Adding Staff to Supervisor 1](https://knowledgebase.productiveparks.com/hs-fs/hubfs/Adding%20Staff%20to%20Supervisor%201.png?width=489&height=277&name=Adding%20Staff%20to%20Supervisor%201.png)

When creating a new user, you can only add one supervisor. If you need to add more, you can do so by editing the user once created. 

#### Adding an Asset Manager to Asset

Supervisors who manage assets get alerted when a work request comes in for that asset. They can also assign that work request as a task to the staff they manage. 

1. Go to the **Setup Menu** and choose **Assets**.
2. Select the appropriate asset and click on it to go to that asset's dashboard.
3. Click the blue **Edit** button.
4. Scroll down to the green **Add Asset Manager** button and click it.
5. Choose the appropriate asset manager and click **Add Manager**.

![Add asset manager](https://knowledgebase.productiveparks.com/hs-fs/hubfs/Add%20asset%20manager.png?width=482&height=271&name=Add%20asset%20manager.png)

Assets can have multiple asset managers if necessary. 

Once supervisors are set up in the system and connected to the appropriate staff and assets, they can take advantage of all the capabilities of the supervisor role. To review all that a supervisor can do in the system, check out our Supervisor Role Training.

- [First Time Login? Start Here](https://knowledgebase.productiveparks.com/knowledge/first-time-login-start-here?hsLang=en)
- [Training](https://knowledgebase.productiveparks.com/knowledge/training?hsLang=en#main-content)

    - [Maintenance Role Training](https://knowledgebase.productiveparks.com/knowledge/training?hsLang=en#maintenance-role-training)
    - [Administrator Role Training](https://knowledgebase.productiveparks.com/knowledge/training?hsLang=en#administrator-role-training)
    - [General User Training](https://knowledgebase.productiveparks.com/knowledge/training?hsLang=en#general-user-training)
    - [Supervisor Role Training](https://knowledgebase.productiveparks.com/knowledge/training?hsLang=en#supervisor-role-training)
- [How To's](https://knowledgebase.productiveparks.com/knowledge/how-tos?hsLang=en#main-content)

    - [Advanced Features](https://knowledgebase.productiveparks.com/knowledge/how-tos?hsLang=en#advanced-features)
- [How to Videos](https://knowledgebase.productiveparks.com/knowledge/how-to-videos?hsLang=en)
- [Implementation](https://knowledgebase.productiveparks.com/knowledge/implementation?hsLang=en)
- [System Administration](https://knowledgebase.productiveparks.com/knowledge/system-administration?hsLang=en)
- [Troubleshooting](https://knowledgebase.productiveparks.com/knowledge/troubleshooting?hsLang=en)

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