Editing the Work Type Menu (for Work Requests)

Modifying the Work Type menu in work requests to organize requests more effectively.

Staff creating work requests need to select a work type from the dropdown to help categorize the type of work that needs to be completed. Administrators can customize this menu to better suit their agency's needs.

Adding New Work Types

System administrators can add new work types to help categorize the type of work requested.

• Go to the Setup Menu.
• Choose Work Types.
• Click the blue Create New Work Type button.
• Type in the name of the work type you want to add.

Removing Work Types

• Go to the Setup Menu.
• Choose Work Types.
• Click on the work type you want to remove.
• Change the status to Inactive.
• Select Update Work Type.