---
title: First Time Login
description: To complete the setup of your new account you’ll need to request a password reset so you can create your own unique password.
---

[Skip to content](https://knowledgebase.productiveparks.com/knowledge/first-time-login#main-content)

English

Show submenu for translations

[Submit a Support Request](https://knowledgebase.productiveparks.com/knowledge/kb-tickets/new?hsLang=en)

![ProductiveParksLogo-square-1.png\]](https://knowledgebase.productiveparks.com/hs-fs/hubfs/ProductiveParksLogo-square-1.png?width=40&height=40&name=ProductiveParksLogo-square-1.png)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations
- [Submit a Support Request](https://knowledgebase.productiveparks.com/knowledge/kb-tickets/new)
- [Login to the Productive Parks App](https://app.productiveparks.com/)

[Login to the Productive Parks App](https://app.productiveparks.com/)

 Hello. How can we help you?

- There are no suggestions because the search field is empty.

1. [Productive Parks Knowledgebase](https://knowledgebase.productiveparks.com/knowledge?hsLang=en)
2. [First Time Login? Start Here](https://knowledgebase.productiveparks.com/knowledge/first-time-login-start-here?hsLang=en)

# First Time Login

## To complete the setup of your new account you’ll need to request a password reset so you can create your own unique password.

- Visit [https://app.productiveparks.com/password/reset](https://app.productiveparks.com/password/reset)
- Enter your email address.

After submitting your email you’ll receive an email with a link. Click on the link to be directed to a page that will allow you to create your own unique password. In the future, if you forget your password you can reset it from the link above.

Once you’ve created your new password you can login at [https://app.productiveparks.com](https://app.productiveparks.com)

If you don't receive an email:

- Confirm your supervisor or administrator has created an account for you.
- Please check your spam folder or contact your IT department and ask them to whitelist productiveparks.com on your spam filter or firewall.
- Your system administrator can also create a password for you.

 

 

- [First Time Login? Start Here](https://knowledgebase.productiveparks.com/knowledge/first-time-login-start-here?hsLang=en)
- [Training](https://knowledgebase.productiveparks.com/knowledge/training?hsLang=en#main-content)

    - [Maintenance Role Training](https://knowledgebase.productiveparks.com/knowledge/training?hsLang=en#maintenance-role-training)
    - [Administrator Role Training](https://knowledgebase.productiveparks.com/knowledge/training?hsLang=en#administrator-role-training)
    - [General User Training](https://knowledgebase.productiveparks.com/knowledge/training?hsLang=en#general-user-training)
    - [Supervisor Role Training](https://knowledgebase.productiveparks.com/knowledge/training?hsLang=en#supervisor-role-training)
- [How To's](https://knowledgebase.productiveparks.com/knowledge/how-tos?hsLang=en#main-content)

    - [Advanced Features](https://knowledgebase.productiveparks.com/knowledge/how-tos?hsLang=en#advanced-features)
- [How to Videos](https://knowledgebase.productiveparks.com/knowledge/how-to-videos?hsLang=en)
- [Implementation](https://knowledgebase.productiveparks.com/knowledge/implementation?hsLang=en)
- [System Administration](https://knowledgebase.productiveparks.com/knowledge/system-administration?hsLang=en)
- [Troubleshooting](https://knowledgebase.productiveparks.com/knowledge/troubleshooting?hsLang=en)

Copyright © 2026, Productive Parks LLC